Frequently Asked Questions

Our new showroom and fabrication facility is located at:

Visit our Carrollton countertop showroom to see our extensive slab selection.

Getting a free countertop quote is easy:

1. Call us at +1 (469) 814-0555 for a phone consultation
2. Visit our showroom in Carrollton for an in-person estimate
3. Use our online form to request a virtual quote
4. Schedule a free home visit for measurements and material selection

Due to the custom nature of countertop fabrication, we typically schedule installations within 3–7 business days after final measurements and material selection. This ensures:

• Precise custom fabrication
• Quality control checks
• Proper sealing and finishing
• Professional installation by experienced technicians

Yes! You can visit our Dallas showroom to explore a wide selection of granite, quartz, and marble slabs, compare finishes, and consult with our design experts about your project.

Showroom Hours: Monday–Friday 9:00 AM – 5:00 PM, Saturday by appointment.

Yes, we stand behind our work with comprehensive warranties:

• 1-Year Workmanship Warranty: Covers installation quality
• Manufacturer Warranties: Vary by material (typically 10-25 years for quartz)
• Sealing Warranty: For natural stone countertops

All warranty details are provided in writing with your installation contract.

Yes, we provide complete countertop removal and disposal services as part of our installation package. This includes:

• Professional removal of existing countertops
• Safe disposal of old materials
• Preparation of the substrate
• Protection of surrounding areas during removal

There are no hidden fees for removal – it's included in your quoted price.

Installation time varies by project size:

• Standard Kitchen: 4-6 hours
• Bathroom Vanity: 2-3 hours
• Kitchen Island: 3-4 hours
• Large Commercial Project: 1-2 days

We work efficiently to minimize disruption to your home or business.

Yes, we follow industry-best practices for countertop preparation:

• Granite & Marble: Professionally sealed before installation
• Quartz: No sealing required (non-porous material)
• Additional Sealing: Available for extra protection in high-use areas

We use premium sealants that provide long-lasting protection against stains and moisture.

Our schedule is designed to accommodate our customers:

• Showroom: Open Saturdays by appointment
• Installations: Primarily Monday-Friday
• Emergency Services: Available for urgent needs
• Consultations: Flexible scheduling including evenings

Contact us to discuss weekend or after-hours options for your project.

Yes! We offer a wide range of custom edge profiles to match your design style:

Visit our showroom to see physical samples of each edge profile.

We proudly serve the entire North Texas region including:

Contact us to confirm service availability in your specific area.